Don’t fall into the retaliation trap: Handle ‘toxic’ worker’s complaint with care — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Don’t fall into the retaliation trap: Handle ‘toxic’ worker’s complaint with care

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in Discrimination and Harassment,Human Resources

Some employees are nothing but trouble. They complain constantly, and even gripes that might have some merit are often exaggerated. However, you must think twice before you summarily terminate such an employee.

Reason: You could be falling straight into a retaliation trap. Treat such toxic workers with care. Don’t give them any ammo to launch in a retaliation lawsuit.

Investigate every complaint. Follow up to make sure no retaliation occurred. And be patient. As long as you are confident that you have properly investigated the complaints and addressed the valid ones, don’t worry about potential litigation.

Recent case: Lissa worked in the photo department at a Costco warehouse store. When a manager hired a former employee as a temporary worker, Lissa wasn’t happy. The temp had allegedly harassed women before, including telling a co-worker that he’d “rather have sex with an experienced woman” than younger women and that the m...(register to read more)

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