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Annoyed? Step away from your keyboard

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in Workplace Communication,Workplace Conflict

Remember, any message can be forwarded. Tanya Battel, principal of Elite EAs, warns, “Never use email to complain about someone. I have heard so many stories about emails that never should have hit someone’s inbox (and the horror of the sender). Instead, seek out the person; ask if it’s possible to have a coffee ‘to chat about a couple of things.’”

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