How to change a group’s habit — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
  • LinkedIn
  • YouTube
  • Twitter
  • Facebook
  • Google+

How to change a group’s habit

Get PDF file

by on
in Leaders & Managers,People Management

To get Swedish commuters to take the stairs instead of the escalator at a metro stop, they turned the staircase into a giant keyboard, complete with sound.

How can you use the same ap­­proach to change people’s behavior at work?

•  Make it fun. To create a new habit, try making it more fun than the old habit.

•  Take them by surprise. Research shows that when you capture someone’s attention with a surprise, he or she tends to think that something pleasurable will happen next.

•  Tap into the power of the crowd. When individuals see a group of people doing something, they tend to join.

The musical stairs had all three elements. The keyboard steps were fun, the sounds they made were a surprise, and everyone else was stepping on them. Bingo. New habit.

Leave a Comment

Previous post:

Next post: