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Duplicate systems led to OT shortages, university worker says

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An enrollment counselor is suing the online University of Phoenix for unpaid overtime, and wants to expand her lawsuit to include everyone else who worked as enrollment counselors in California over the past three years.

Diane Adoma claims the university deliberately underpaid for overtime hours.

Adoma says the school used two bookkeeping systems, one of which tracked the work time of the employees and the other which tracked the hours that were paid for. The company’s phone system would track work time by tracking when each employee was at his or her desk. But, employees manually entered their overtime hours.

The suit claims that employees who were too busy or forgot to enter their overtime never got paid for those hours. In addition, Adoma argues that the system used to track overtime hours was “frequently broken or too slow.” As a result, she says, “employees would simply skip entering overtime for that day.”

Adoma claimed that the dual system constitutes enough “significant evidence of a common scheme to underpay the employees” that a class action is appropriate.

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