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Update the boss with daily e-mail memos

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in Workplace Communication

Every night, when CEO Danny Meyer goes home, he reads a daily memo that his executive assistant, Haley Carroll, e-mails him.

“I don’t know how we managed without them,” says the leader of Union Square Hospitality Group, which owns 13 New York City restaurants.

Consider using a productivity booster like an e-mailed daily memo to keep communication strong between you and your boss.

Meyer’s e-mail is in four parts:

Part one is his schedule for the next day.

Part two is a list of questions that cropped up during the day. “She (Carroll) aggregates them so she doesn’t have to interrupt me repeatedly during office hours. I’ll respond to those right away,” he says.

Part three is a list of FYIs—information he doesn’t have to act on but might like to know. “Maybe my mother called to make a reservation for her neighbor next week at Blue Smoke [one of Meyer’s restaurants]. Or there might be a change in my schedule,” he says.

Part four is a section of longer-term reminders. For example, Meyer promised to write a blurb for a friend’s book, so that goes on the list.

What the CEO likes about the memo is that it captures the details, without interrupting his productivity. And with a daily memo, he says, “I don’t worry that I’m missing anything.”

— Adapted from “15 Ways to Be More Productive,” Inc.

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