Can we prohibit employees from receiving private packages at work? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Can we prohibit employees from receiving private packages at work?

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in Human Resources

Q. Over the holidays, many of our employees received packages at the office. We are worried that this might be a disruption. Should we ban employees from receiving personal packages at work?

A. This problem is increasing and becoming a year-round issue as more people shop over the Internet. California law would not prohibit employers from instituting a complete ban on employees’ ability to receive personal packages at their place of employment.

However, most employers feel morale issues dictate against a complete ban—as long as employees generally don’t abuse the privilege by having too many packages delivered to work. Employers can simply tell employees that occasional personal packages may be delivered to the office, but as a general rule, the employer’s mailroom services are for business purposes.

In fashioning such a policy, some additional issues for employers to consider are:

  • Safety and storage of delivered items
  • Impact on productivity (people ordering and opening packages during work time)
  • Receipt of inappropriate materials in the workplace
  • Confusion of business and personal packages
  • Privacy (for example, the inadvertent opening of personal items)
  • Additional work for the company mailroom
  • Postage costs associated with employees sending personal items from the workplace
  • Delivery of spoiled food or live animals. 

{ 3 comments… read them below or add one }

Lori Lewis May 6, 2017 at 8:49 am

Thank you!


tammi March 28, 2017 at 2:33 pm

looking for a policy that would not allow employees to receive packages at the work place. we have one employee who is abusing it.


unanamous browser May 25, 2017 at 8:55 am

Typically happens at my work… I run the mail room. Usually I will email people upon the arrival of tracked items. If I feel its a personal item though I just don’t email them. If they check their slot or where the items are stored then that’s fine. The second they give me any **** for it I inform them that the mail room is intended for business purposed please do not abuse the system. There are over 300 employees working in this building can you imagine if everyone got their personal mail / packages here… We’d be swamped… not that we aren’t already.

But yeah… just looking to see other businesses and their policies.


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