Use ‘hidden criticism’ to boost employees’ performance — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Proud, headstrong employees tend to rebel if criticized. They also may resent your attempts to enforce rules. Try winning them over. Praise them for a skill they’ve mastered. Then say, “How can you bring the same expertise to ...?” That allows you to raise possibilities rather than issue edicts.