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Criticize in three parts

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in Leaders & Managers

If you want to make an employee aware of poor behavior, break your comments into threes. First, describe what the person did. Stick to observable behavior. Second, discuss how others reacted. Again, give an objective account. Finally, identify the consequences to the employee. Example: “You spoke for 10 minutes straight at the staff meeting. This caused others to rustle papers, talk among themselves and even leave the room. By talking so much, you risk losing the group’s attention and not doing justice to your ideas.”

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