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Quiz the boss

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Q I’m managing a project to improve our packaging designs. As the team leader, I got the group to agree on a package that consumers will love. But my manager never likes my ideas. And he doesn’t like this one either. What should I do?

A You sound petulant when you complain that he “never” likes your ideas. The more you say that, the more you dig yourself into a hole. Find out why he dislikes your package. Ask questions with enthusiasm, such as, “Can you pinpoint areas we can improve?” Don’t take what you hear personally. Stick to business.

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