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Three times you should always follow up

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in Office Management,Workplace Communication

Build rapport with higher-ups by listening for these three situations: when they tell personal anecdotes (especially from their childhood), when they offer sage advice, or when they brag. If you hear them indulge in any of these topics, ask at least one follow-up question. The benefit is twofold: You show you want to learn and you prolong their pleasure.

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