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About to disagree? Strike a diplomatic note

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in Workplace Communication

In one-on-one discussions, you may say “That’s wrong” or “No, I disagree.” Such blunt remarks can sting. Gauge your colleague. If he’s sensitive, try opening with a more measured phrase. Examples: “In fairness, let’s consider ...,” “You’re right in one respect, but ...” or “I see your point. [pause] I also see that ...”

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