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Withhold information the right way

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in Leaders & Managers,Office Management,Workplace Communication

Withhold information the right way. Sometimes you must hold back confidential information. Avoid phrases like “I’m not at liberty to say” or “Don’t go there.” These just stoke curiosity. Instead, speak positively. Say, “Let me fill you in on everything there is to know at this point,” or, “The situation as it stands is …”

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