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Banish the flip chart

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When soliciting ideas from a group, don’t list attendees’ comments on a flip chart. This can encourage them to say something safe and predictable that you deem worthy of writing down, rather than to think in truly original, creative terms. Instead of using a flip chart, instruct the participants to take their own notes. You do the same. Periodically choose members of the group to read what they’ve jotted down, and compare notes.

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