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in Workplace Communication

Getting ahead often involves knowing where to go to get your questions answered—and knowing how to collect accurate information so you can do your job.

When you request help from bosses or peers, make it easy for them to respond. List all your questions in one memo or e-mail; that keeps you from chiseling away at their patience by pestering them with new rounds of questions. And mention any deadlines you face so they’ll know when you need an answer.

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