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Make sound decisions

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If you rely solely on technology to draw conclusions, you’re asking for trouble. Confirm your data with firsthand accounts. Consider what happened in 1989 when the pilots of a British plane heard a bang, then read their instrument panel to determine the problem. It showed a right-engine breakdown, so they shut it down. Yet passengers noticed the left engine shooting off sparks, not the right. Had the pilots checked with passengers, they would have known to land with the right engine and deactivate the left one. But they wound up trusting technology while neglecting human input. The result: Forty-seven people died in the crash.

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