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Field questions with power & ease

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in Leaders & Managers

The way you answer questions after a speech cements your image as a leader. Follow these four pointers from a top executive coach:

1. Saying “Good question!” makes you sound insincere and alienates those you don’t say it to.

2. Don’t refer to anyone by name unless you plan to refer to everyone by name. Doing so promotes the idea that you have a “clique.”

3. After you respond, don’t say, “Have I answered your question?” Just move right on to the next question so you preserve your position of authority.

4. Answer one or two questions with one word (“Yes,” “No,” “None,” etc.). You’ll fight the impression that you are wordy.

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