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Project a youthful image over the phone

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in Leaders & Managers,Workplace Communication

Speak a little higher and a little faster than you normally do. Researchers at the University of Florida have found that voice pitch and speed are the two factors listeners unconsciously weigh as they decide whether an unseen speaker is young or old.

—Adapted from “Lying About Your Age Is Getting Tougher,” Maria W. Anderson, The Scientist.

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