Joe Torre’s rules for leading a team — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
New York Yankees manager Joe Torre leads a far more diverse and ego-driven team than most of us ever will. Yet, Torre’s team wins repeatedly, thanks to these four “rules of straight communication” he has developed over the years:
Remember that every player has a special need for one of these things: motivation, reassurance or technical help. Determine what that need is and meet it.
Deliver tightly focused, positive messages, such as a quick word of praise for a good play. Simple words of appreciation are more powerful motivators than many leaders expect.
Work hard to establish rapport with team members from backgrounds that are different from your own. It does take extra work, but the results can be extraordinary.
Let team members know that you accept the full range of their emotions, including fear and uncertainty. Unless people admit their fear, they will never be able to confront obstacles and grow.
—Adapted from Joe Torre’s Ground Rules for Winners, Joe Torre and Henry Dreher, Hyperion.