What to Say When … (Round 2) — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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What to Say When … (Round 2)

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in Leaders & Managers,Workplace Communication

Your boss urges you to work harder and you’re already giving 100 percent:

“It helps me to get your input on how I can improve. But it surprises me that you think I need to work harder. I demand a lot from myself and I always try to go beyond the call of duty. Can you isolate an area where you feel I’m not working hard enough?”

A new employee asks you for more authority than you’re ready to give:

“It’s good that you want more authority and the responsibility that comes with it. But you need to convince me that you can tackle more. To do that, we’ll proceed in stages. First, let’s try a test run and see how that goes.”

You confront a backstabbing colleague who spread a rumor about you:

“I have evidence that you said something false about me to others. Rather than focus on what has happened, I’d like your word that if you ever have anything negative to say about me or my work, you will level with me first. Do you agree to that?”

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