What to Say When … (Round 5) — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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What to Say When … (Round 5)

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You confront the office bully:

“I’m not your boss, so I can’t tell you what to do. But I can tell you how sorry I am that you feel you have to bully people. I will not put up with it. It has no place here, period.”

Your boss isn’t willing to speak out against questionable ethical behavior:

“I know this is uncomfortable for you. It’s uncomfortable for me. But I must speak out against these shady dealings. I can’t be true to my values if I look the other way. Telling you this is the first step in rooting out the problem. And we all look to you for guidance.”

A consultant makes unfair, sweeping judgments about your unit:

“I’m curious to know what evidence you have for saying that. The facts indicate that there’s an opposite view you’re discounting or overlooking. Like you, I want to figure out ways we can improve. But I also want to make sure we’re all basing our judgments on real data.”

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