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in Leaders & Managers,Office Management,Workplace Communication

Employees aren’t feeling as appreciated as they would like to be, according to a recent survey. Other findings:

  • A majority of employees (73%) say they give enough thanks and appreciation to their colleagues.
  • But 65% of employees say they’d like to receive more thanks on the job.
  • When it comes to receiving gratitude, 68% say they would rather be thanked in person than by e-mail.

The survey also explored generational views on gratitude in the office:

  • Generation Y workers (those age 18- 29) (78%) say that being thanked in person is better than by e-mail.
  • On the other hand, 68% of baby boomers prefer to be thanked by e-mail, rather than in person.

No matter how you deliver it, here are three “golden rules” to show appreciation at work from Bernadette Kenny, chief career officer of Adecco, which conducted the poll:

1. Be sincere. It’s best to thank people when you have an opportunity to speak in-person and make eye contact to express your gratitude with utmost earnestness.

2. Be specific. Example: “Susan, thanks for developing that great idea for the proposal. It’s just what the client is looking for.”

3. Be discerning. If everyone receives the same level of gratitude all the time it minimizes the impact of your “thanks” when someone really goes the extra mile.

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