Here are Glaser’s lessons for success:
- Work only for people you like. Glaser used to think that you had to behave as a “professional”: to keep at arm’s length from colleagues and clients. Later, he realized that the opposite is true. Your best work comes from sharing genuine affection and common ground.
- Pick your spots with toxic people. If you notice that you have less energy after tangling with poisonous personalities, avoid them when possible; prepare yourself mentally if you can’t avoid them.
- Keep “professionalism” in its place. Professionalism is about repeating success and reducing risk instead of covering new ground, which is what leaders do.
- Don’t cling to fashion. It’s absurd to be loyal to a certain style. Give people what they expect in a way that doesn’t compromise your integrity and purpose.
- Value doubt over certainty. If you think you’ve achieved enlightenment, you’ve probably just hit a wall of limitation.
- Tell the truth. Don’t tolerate misrepresentation.