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5 signs that people hide things from you

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in Leaders & Managers,Office Management,Workplace Communication

Even if you’re a sympathetic leader, chances are people don’t tell you about all the important problems they face on the job.

Some may fear that you’ll shoot the messenger. Others worry that reporting a problem suggests that they’re not able to handle it themselves.

Detect unreported problems by staying alert for these signs:
  1. A sudden decline in information flow from one person or team.

  2. Visibly deteriorating morale.

  3. Ambiguous oral messages that require digging from you.

  4. Nonverbal signals, such as defeatist body language or a growing number of people working behind closed doors.

  5. Outside signals, such as customer complaints or slowing orders.
—Adapted from “Nobody Trusts the Boss Completely; Now What?” Fernando Bartolomé, Harvard Business Review.

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