It wasn’t an angry memo, one board member noted. The tone of the letter was “concerned.” Schultz often writes impassioned letters to Starbucks executives.
“You’ve got to understand Howard, and Howard’s role in the organization,” the board member said. “Howard’s role is part accelerator and part brake.”
Bottom line: You’re at the wheel. Don’t stray too far from your core business.
—Adapted from “Starbucks Stirred to Refocus on Coffee,” Janet Adamy, The Wall Street Journal.