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Empathize with a grieving employee

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in Leaders & Managers,Workplace Communication

Empathize with a grieving employee by mentioning the positive effect the deceased person had on your staffer. When tennis star James Blake’s much-loved father passed away, the most meaningful words he heard from anyone were, “Your dad did such a good job raising you.” Consider adopting these words when the occasion arises.

—Adapted from Breaking Back, James Blake, Harper Collins.

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