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Laying out goals

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in Leaders & Managers

Research suggests that few employees understand their organization’s goals, so it’s your job to lay them out and draw a clear line from strategy to action.
Example: You lay out three goals for your department:

1. Improve quality.
2. Meet deadlines.
3. Reduce turnover.

Together with your staff, develop three modest strategies that will help them begin progress toward each goal. Then, celebrate every small victory and revisit the agenda monthly to crank up the strategies.

— Adapted from “Leading Through Uncertainty,” Tom Knighton,

POV, Forum Corp.

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