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Improving applicant interviews: 10 do’s and don’ts

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Interviews play a crucial part in evaluating a job candidate's suitability. To maximize your face time (or phone time) with an applicant, follow these 10 guidelines:

1. Don't talk too much

Aim for an 85/15 split, with 85 percent of your time spent listening. Don't rush to break a silence. Give applicants plenty of time to respond to each question.

2. Do know your legal limits

Make sure everyone involved in the interview process, including employees you bring in to meet the applicant, understand what they can and can't ask legally. For example, avoid questions about a person's marital status, number of children, child care plans, citizenship status, age (unless it's a bona fide occupational qualification), names of relatives, religious affiliation, political affiliation or disability status.

3. Don't ask questions off the cuff

Prepare a list of questions and stick to it. A loose approach isn't good for interviews. At best, i...(register to read more)

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