Warn travelers to look for hotel-bill mistakes — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Warn travelers to look for hotel-bill mistakes

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in Human Resources

A remarkable 11.6 percent of hotel invoices include billing mistakes, resulting in U.S. travelers' overpaying for rooms by a half-billion dollars each year, according to Wichita-based Corporate Lodging Consultants. On average, the errors resulted in overpayment of $11.35 per night. The biggest problem: companies negotiate a lower rate with the hotel, but hotel employees enter a higher negotiated rate (or no negotiated rate) at check-in. Other mistakes in Internet, phone and minibar fees are common.

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