Discrimination Training Helps Managers Overcome Unconscious Biases — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Discrimination Training Helps Managers Overcome Unconscious Biases

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Every manager needs anti-discrimination training. No exceptions. It's not just the managers who hold deep-seated prejudices who generate discrimination lawsuits. Managers who have no intention of discriminating can wind up inadvertently fueling a discrimination fire.

Case in point: A black assistant store manager worked in a predominantly white neighborhood. He turned down offers to manage stores that were located in lower-income areas, where more than 40% of the customers were also black, and indicated his desire to work in a more profitable store. When a store manager job opened up in a higher-income (and predominantly white) neighborhood, the job went to a white woman.

The assistant manager's own manager tried to make him "feel better" by telling him that the higher-income store "was possibly not ready to have a black manager" because it was well-known that some of the smaller, outlying towns in the area "have...(register to read more)

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