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Your like-factor quotient

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in Workplace Communication

Like it or not, life is easier when you’re easy to like. People want to spend time with you, work with you, promote you, include you, vote for you and do more things for you.

So what’s your like-factor quotient?

Studies suggest one of the simplest ways to be liked is to be friendly and approachable. When someone stops at your desk do you stop what you’re doing, look at them and give them a warm smile or do you make them feel as if they’ve interrupted you?

Folded arms across your chest, positioning your body away from another, a sideways glance, or other gestures can scream “Leave me alone,” or “You’re annoying me” without saying a word. As an administrative professional, there’s a fine line between focusing on your work and being available to others. Walk it carefully if you want to move up your like-factor quotient.

Take the time to give a nod of hello or a smile to everyone.

Since people like people who are like themselves, seek out commonness for conversation.

For example, if you happen to see an executive get out of a car you’ve considered purchasing and you’re riding up the parking garage elevator together, why not say, “I’ve always admired your car. Is it fun to drive?” Your interest and commonness makes you memorable. Look for clues on a person’s desk to learn more and listen up during discussions about their projects, passions, vacations or family life to see your shared similarities.

According to Tim Sanders in his book, The Likability Factor, execution and accountability are the most likable things you can do in your life. Everyone appreciates someone whose word is gold and takes responsibility for his or her successes and failures. Remember, everything counts. If you tell someone you’ll be off the phone in five minutes and it becomes 15, your credibility creeps downward unless you say, “Wow, I totally underestimated how long that call would take. I’ll be more aware next time so it’s less likely to happen. Now what can I do for you?” Bam! Your likability quotient just went up.

Keep in mind, likability is simply showing others your kindness and consideration.

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