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Decision-making 101: Why go it alone?

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in Leaders & Managers

Computer encryption guru Bruce Schneier uses a catchy slogan: “When people talk about IT security, they talk to Bruce Schneier.”

Very often, however—both in the world of computer security and elsewhere—leaders don’t talk to anyone before making decisions, even when they have specialists right at their fingertips.

Case in point: The consulting firm PricewaterhouseCoopers (PwC) once purchased a startup encryption company and announced the acquisition at a conference. Several PwC staff had been encryption experts at the top-secret National Security Agency; apparently, none was consulted.

Around that time, Schneier wrote a column critiquing the encryption firm’s product.

PwC lost its investment within a few months.

—Adapted from the blog Schneier on Security, and Secrets and Lies: Digital Security in a Networked World, Bruce Schneier, Wiley.

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