1. Just say ‘no’ to no
Too many HR professionals see themselves as compliance cops instead of compliance coaches.
Rather than saying “no,” HR should first explore what management is trying to accomplish. Even if you think you know the answer, ask for time to research and evaluate the issue. By doing so, you might discover options that will avoid a “no” answer. Moreover, resistance will be less if management understands you strived to find an alternative.
2. Avoid foolish consistency
Moses didn’t return from Mount Sinai with an 11th Commandment that said, “Thou shalt be consistent.” Sometimes, exceptions can and should be made. Assess each situation on its own me...(register to read more)