Train all staff to head off violence — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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While many companies train managers to identify the warning signs of violent behavior, only 24 percent offer such training to all employees, according to a recent survey by the Risk and Insurance Management Society (RIMS).

RIMS safety experts suggest training all workers to spot early signs of aggressive and violent conduct. Also:

  • Establish a written zero-tolerance policy toward violence. 
  • Offer an outlet for work grievances, even if they are only petty complaints.
  • Encourage workers to report threats. 
  • Tighten applicant background checks and rÈsumÈ verification. 

For more advice and a copy of the RIMS workplace violence study, visit

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