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E-mail etiquette

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Question: When responding to an e-mail, should the response be placed above or below the original message? -- Anonymous


Put the reply on top, please, because it in this fast-paced world, I don't have time to scroll through everything to see the answer. Also, please make the subject line as meaningful as possible, so I can find the emails I really need to read.

I prefer the reply to be on top so that I don't have to scroll through the entire e-mail if it has been forwarded several times.

Your response, in an e-mail, should be the on the first line. The first message should be the most up-to-date message/response (it's usually the first place where your cursor goes to when you tab over to the message body). I don't know if it's considered proper etiquette, but it's how Outlook or any other e-mail provider set up the e-mail program, which means, everyone is pretty much used to it being that way.

I've known people that respond to questions (for example), by typing in the answer next to my question. It usually throws me off at first, but in that setting, it's usually the best way (although, not customary).

I hope this helps.

I reply to e-mail the same as I file. The most current item is first. It's much quicker to scan.

Our campus uses Lotus Notes, and it automatically puts the reply at the top. Having the reply at the top makes it much faster than if you have to scroll through everything that came before (sometimes there are several replys sent back and forth).

On top of course. I would assume they sent the email without replying otherwise. As for responding within the message - that can be handy to respond to each of your points but put "see comments below in blue," for example and color them bright and bold for ease of reading.

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