Hotel’s bid for ‘cool’ valets teaches lesson on job standards — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Hotel’s bid for ‘cool’ valets teaches lesson on job standards

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in Employment Law,Hiring,Human Resources

Under a new Equal Employment Opportunity Commission settlement, a group of valet/bellmen will collect $120,000 each from the upscale California hotel that replaced them with white workers.

The problem: Hotel managers set subjective criteria for hiring the new workers that included whether the applicants where considered "cool" or good looking.

Even when using objective criteria, you need to watch out for standards that may illegally affect a certain group disproportionately.

The hotel's bell staff went from about 90 percent minority to 100 percent white.

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