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Finding the next big growth idea

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in HR Management,Human Resources,Leaders & Managers,Management Training

Booz & Co. has created a methodology to assess “big and bold” growth ideas, based on five lenses:

1. Share of wallet. “What other prod­ucts or services do our customers buy or want that we could provide?”

Example: The Virgin Group, a global conglomerate of 300 consumer companies, continuously seeks new growth in lifestyle markets.

2. New regulations. “How can we shape or respond to the regulatory environment to create new and profitable business opportunities?”

Example: When Walmart decided to sell only concentrated laundry detergents to use less shelf space, increase logistics efficiencies and lower costs, the move precipitated a shift that affected every detergent manufacturer.

3. Technology and applications. “Where could we use existing products or technologies to create customer value in a different market?”

Example: Church & Dwight Co., the household products manufacturer that owns the Arm & Hammer brand, started promoting baking soda as an odor-eating air freshener. Today, you’ll see the Arm & Hammer brand on toothpaste, deodorant and kitty litter freshener.

4. Distinctive capabilities. “How can we use our own distinctive capabilities to create new offerings for our existing markets or enter new markets?”

Example: A building company used its project management capabilities to make the jump to managing Formula 1 auto races, where preparing a track, installing safety fencing and constructing temporary stands proved critical.

5. Business models. “How could we better serve our customers to increase profitability and customer value?”

Example: Fuji Xerox Co. faced closure in Australia, because the cost of importing parts from Japan made it uncompetitive. That’s when it shifted its business model and began remanufacturing components recovered from its installed base of copiers.

— Adapted from “Billion-dollar Ideas: Finding Tomorrow’s Growth Engines Today,” Greg Lavery and Chris Manning, strategy+business.

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