Workplace Conflict

Our workplace conflict resolution strategies will show you how to handle employee conflict by suggesting conflict management activities

Conflict management styles vary, but whatever approach you choose in dealing with employee conflict, our advice will help you in conflict resolution in the workplace.

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Conflict happens in all corners of the workplace. But if issues aren't settled, bad things can happen: Good people quit, morale can plummet and, sometimes, violence can erupt. But you don't need to become a certified mediator to settle disputes. Here are nine tips for understanding human behavior and resolving conflicts with co-workers, employees and even customers.

Disputes between employees are common and inevitable. But if left unresolved, they can disrupt your department’s productivity, sap morale and even cause some good employees to quit. Supervisors and managers don’t need to become certified mediators to settle disputes. They just need to understand some basics about human behavior, practice the fine art of paying attention and serve as a neutral party who wants to resolve the problem.

As organizations outsource more critical business processes around the world, leadership challenges increase. Some 200 business executives highlighted the following challenges when aligning multiple locations and cultures, according to Accenture:
Psychologist Carl Rogers writes that judgment interferes with our ability to reach mutual understanding. And it’s that lack of two-way understanding that promotes and inflames conflict.

Q. Can we prohibit workers from discussing their pay with each other? This practice appears to be creating workplace conflict and damaging morale in the office ...

Employees who complain about discrimination or offer to support another’s discrimination complaint sometimes fear that doing so will blacklist them from promotions or raises. When they, in fact, lose out on promotions, those denials can confirm their fears—and prompt them to file lawsuits. You can put a stop to that by making it absolutely clear why you chose to promote the person you did ...
Minor conflicts often mushroom into major ones because an aggrieved party chooses not to level with the other person. As a result, concerns go unspoken. Resentments stew. Tempers erupt.
“The whole world is a door of liberation, but people are unwilling to enter it,” wrote an ancient Chinese Buddhist philosopher. He was on to something.
If you’re a naturally argumentative person, restrain yourself at work. Even if you’re smarter than your peers, your penchant for picking verbal battles can leave you alone and ostracized.
During delicate conversations when you address sensitive issues, it's the subtle things that count. The line between a sincere look of sympathy and an antagonizing smirk is incredibly thin.
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