Our workplace conflict resolution strategies will show you how to handle employee conflict by suggesting conflict management activities
Conflict management styles vary, but whatever approach you choose in dealing with employee conflict, our advice will help you in conflict resolution in the workplace.
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Soon after Gary Lizalek was hired at a Wisconsin medical firm, he informed the company that he believed, as a matter of religious faith, that he was three separate beings. The company fired all three Lizaleks. He sued, saying the company failed to accommodate his religious beliefs.
At some point in their careers, most people end up in the position of being left to do the work after flaky colleagues drop the ball. Anita Bruzzese (www.45things.com), who writes about workplace issues, offers these four tips for handling co-workers who drop the ball, and how to get them to pull their weight:
Do you prefer conflicts to peaceful coexistence? Before you rush to say, “Of course not,” think again. Many people perpetuate conflict because they fear the consequences of resolving it.
Lisa crunches numbers. She works with you but does not report to you. Her boss is the chief financial officer. You rely on Lisa’s accounting and budget projections to make key decisions. But she spends more time bullying you than providing the data you need ...
Stewing resentments often emerge as the No. 1 impediment to resolving conflict. The urge to keep anger alive—and let it fester inside you—can overpower your better judgment.
Sally, a technician for a manufacturer of scientific equipment in Texas, updates us on how a team-oriented workplace has fizzled in recent months.
Your boss asked you to prepare a spreadsheet for a meeting the next day. It took a couple of hours and some shuffling of priorities, but you did it. When you arrive at the meeting, though, your boss handed you a spreadsheet that someone else created. Should you tell your boss how frustrated you are?
You’re a take-charge personality who enjoys solving problems decisively. That serves you well most of the time. When you mediate conflict among employees, however, your eagerness to act can work against you.
Sally, a technician for a manufacturer of scientific equipment in Texas, explains how a team-oriented workplace has turned cutthroat in recent months.
Emotions often work against you when you try to resolve conflict. If you’re too close to the situation, you may become embroiled in it and lose your perspective. The best problem-solvers cool down before taking action.