In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Next time you’re preparing for a moment in the spotlight, rehearse in front of a video camera. Then view the video, staying as objective as possible. “People will judge you by your appearance and your body language. And they’ll do it quickly,” says Carol Kinsey Goman, executive coach and author of The Nonverbal Advantage.
Never before have decision-makers looked more closely at their return on investment, but I believe the greatest return you will ever receive is from the investment you make in yourself. Here’s why:
Even professional writers sometimes struggle with organizing their thoughts, and find themselves stuck for an opening line. When you're in the same boat, use one of the techniques the pros use:
What helped clinch this year’s OfficeTeam Administrative Excellence Award for Deborah Carter? ... Perk up your daily emails with MeebleMail ... Double-check your work. A survey by Accountemps shows that “lack of attention to detail/sloppy work” is the No. 1 pet peeve of CFOs ...
What should you do when no one seems to fill you in on what’s going on in the office? Admin Sandra writes about the problem on our Admin Forum: “I constantly feel like I’m left out of the loop!” she says. She’s not alone. Other administrative pros weighed in to say how they navigate the same challenge:
It’s a golden rule in most businesses: Salaries must be kept secret. It's almost universally accepted that mayhem would ensue in the workplace if people knew what their co-workers, their managers or—gasp—the CEO was making. Three major reasons why secret salaries are silly, according to consultant Alexander Kjerulf:
In the world of baseball recently, the manager of the Washington Nationals suddenly resigned. The Nationals had just beaten the Seattle Mariners when Jim Riggleman quit. If you're considering quitting your job, Riggleman's case offers at least three things to consider:
You may be thinking about stepping into a supervisory role or onto a more exciting team, but the best way to grab that shiny prize is not to focus on it during day-to-day work and conversations:
"One of the dumbest excuses for screwing up is 'everyone else does it, it is industry standard,'" says Robert Sutton in his book Good Boss, Bad Boss. "Don't mindlessly compare yourself to others ... the people you imitate might be complete dolts," he says.
The truth is we could all do a better job communicating. Here are four ways to improve any conversation: