In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Question: “The boss has offered to pay for lunch for a large group of employees. Is it appropriate for the employees to choose the restaurant? Many of the staff have complained because the boss chose the restaurant without their input? Isn’t that inappropriate?” — Anonymous
Question: “Our office is moving to bigger and better premises, and the Managing Director has appointed me Office Manager. I have been his personal administrative assistant. I have no managerial experience, so I’m looking for advice on what my role should entail and how I can become a good manager. I will be overseeing the receptionist.” — Tatjana
Winners of the Thurston County, Wash., Chamber of Commerce’s “Healthy Workplace” designation are serious about what their employees eat—especially during business meetings. Here are four examples of how Thurston County employers encourage their staffs to lay off the junk food while at work.
A perfect social networking policy to cover these new social media could be drafted using only a few words: “Be mature, be ethical, and think before you type.” Ultimately, you may decide that such brevity is what you want for your business. For the sake of completeness, though, here are the seven most important questions to ask yourself when drafting a social networking policy.
“I’m considering a career change into HR, but know very little about the field. How can I learn more? Where can I find training opportunities? What steps should I take?”—Dawn, California
Being afraid to ask for help can land you in deep water. So learning how to ask for help—and doing it right—is critical to your success as an administrative professional. Asking for help doesn’t have to make you look dumb. In fact, it shows you have good judgment, and that you’re aware of what you don’t know.
When used incorrectly, apostrophes are a huge annoyance for readers such as Lynn Crocker of Comcast Spotlight. “What drives me nuts is people using apostrophes for plural things,” she says. “I’ve even seen people make signs that say, ‘We make key’s!’” Make sure you aren’t using apostrophes recklessly. Some tips:
“A meeting is an event where minutes are taken and hours are wasted.” This old saying may be true in many cases, but it doesn’t have to be that way. A bit of preparation, discipline and solid follow-up can help you conduct more productive and focused meetings. Here are 11 guidelines for supervisors and department managers as prescribed by meeting consultants:
Before planning air travel, check these web sites: kayak.com, bing.com/travel, orbitz.com, flightaware.com and ifly.com.
Frenemies aren’t just found on reality TV shows; they’re everywhere. Even Apple has one: Google. If you have “frenemies"—colleagues with whom you have cordial, unproductive relationships—don’t give up. Before they become full-fledged enemies, take these steps: