Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Administrative professionals are vital to the success of the oil and gas industry, says Brittney Valenzuela, at Kelly Services. It’s no wonder these admins are in high demand.
If you’re unhappy with a co-worker’s behavior and aren’t sure whether reporting the person would be telling or tattling, ask yourself these four questions.
Say “ummm” no more ... Be nice or your company will pay the price ... Bigger is better when it comes to coffee cups.
“Can I help you with that?” asks your colleague as you struggle to load an ink cartridge into the printer. If your co-worker says it in a sincere tone, you’re grateful for the offer. But that same question delivered in a sarcastic or exasperated manner leaves you feeling irritated. If you want clarity and connection, pay attention to the following four vocal components.

The future is uncertain, but with some foresight you can increase your chances of being happy in it, Lifehack’s Chris Ellis writes. The secret is to focus on who you want to be in the future and to take steps to become that person each day. Here are some ways Ellis suggests you can do just that.

If you received a promotion and suddenly found yourself supervising people who were your peers the day before, would you know how to break the ice and make a smooth transition?
Many employees experience problems outside the workplace that affect their on-the-job performance. While you want to help a staffer, keep the following warnings in mind when offering your assistance.
To curb anxiety when speaking in front of an audience, try this:
Employees, and sometimes whole teams, learn to rely on managers or supervisors to resolve internal conflicts instead of finding their own solutions. The next time you build a training or team-building exercise, focus it on coaching employees to tackle conflict resolution themselves.

Your employees’ desire to please you could cause them to overpromise, sugar-coating their abilities to complete tasks. To avoid that, tell employees to level with you.

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