In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
As language has become more casual, the use of “so” to begin sentences is becoming more common. Here are three very good reasons to banish that usage.
If you have a corporate newsletter, ensure that the time you invest in creating it is worth it. Create a newsletter employees will actually read with these tips.
Cold-calling is often necessary for business development; it’s also disliked by even the best sales reps. The next time you face a list of phone numbers, use these techniques to improve your approach:
When communicating within your industry, business jargon is very common and often becomes second nature. When communicating with clients or potential business partners, it’s likely less appropriate.
To prioritize your goals, figure out your supervisor’s top goals for your team. If you don’t know, ask. Then identify which of your tasks will help the team meet those goals.
Defuse means “to make less dangerous, tense or embarrassing.” Diffuse means “to pour out and spread, as a fluid."
Too often how we want people to view us and how they actually do are not the same. To create the professional image you want to convey, start by mapping out exactly how you’d like to be seen.
Some words of wisdom from Daniel Burnham, Chicago’s city planner and architect of the 1893 World’s Fair.
A recent Staples survey revealed the majority of administrative professionals (61% vs. 18%) say they are happier than their bosses. What else did the survey say?
Within three minutes, Julie Patel sensed something was wrong. She had just launched into her presentation to a group of senior executives at Elan Pharmaceuticals when she detected a drop in their attentiveness level ...