Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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It’s important to speak with authority on the job and in other professional settings, but it isn’t always easy to do. If that’s something you struggle with, take these tips from Practically Perfect PA’s Nicky Christmas.
Research shows that young girls who are smarter-than-average tend to believe their abilities are innate and can’t be changed, whereas young boys are more likely to be­­lieve they can learn something by persevering and re-doubling their efforts. What challenge would you undertake if you em­­braced the truth that through your efforts you could find success?
A healthy body resists illness better and contributes to a healthy mind. Dietician Anita Mirchandani recommends four fitness trends to help motivate you to work out.
There are endless tips and tricks to mitigate the effects of stress, but what if you could shift your stress mindset altogether? A technique called “adding the opposite” can help you do just that, writes Lea McLeod, founder of The Job Success Lab.
Most presentations include the delivery of quantitative information, defined usually as the hard numbers, results or benchmarks that indicate achievement of specific numeric goals like revenue or customer acquisition. But including more intangible qualitative elements in a presentation can be a very effective tool for telling the story behind the numbers.
Research conducted by web marketing company HubSpot indicates that the best time to send marketing emails is early morning. The highest click-through rate for the day occurs between 6 a.m. and 8 a.m.
Many organizations eschew standard hierarchical reporting relationships for less-defined dotted-line scenarios. If you find yourself managing or being managed in a dotted-line relationship, follow these two suggestions:
Sales professionals know that building and managing a reality-based sales pipeline involves more than just calls, appointments, proposals, demos and follow-up. The most important technique is asking for the order.
These statements are guaranteed to sour your customer interactions.
Best-selling author and historian Shelby Foote produced his authoritative three-volume, 2,500-page history of the Civil War using a simple but powerful strategy: To avoid being overwhelmed by the scope of the project, he committed to writing only 500 words per day.
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