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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

You’ve either seen it or done it: You disagree with something during a meeting, but instead of speaking up, you sit there and stew. Maybe that’s because whenever an alternative point of view is raised, it gets batted down. There’s nothing wrong with disagreeing. Here are tips on managing your allies strategically, arguing professionally and making sure you have a safety net in place:

Suppose you’re about to face off with an “old school” negotiator whose reputation for hard bargaining precedes him. There are steps you can take to transform a potential zero-sum competition of wills into an interaction that is aligned toward problem solving—even when facing the hardest bargainer.

Many lawsuits result from relatively small, manageable disputes that weren’t dealt with directly, often because HR simply didn’t know what to do or feared making it worse. Kathy Perkins, one of the presenters of our webinar, "How to Resolve Workplace Conflict," offers these proactive strategies for dealing with disruptive conflict.

Strip formatting from a Word document ... Work toward a big health goal one text at a time ... Make clutter disappear by turning each piece of paper into an action item in your planner ... Avoid information overload—and save time—by asking a specific, “micro” question ... Connect with people who want your cast-offs ...

In the past seven days, how many days did you exercise for 30 or more minutes? More Americans are exercising, according to a recent Gallup poll. That’s good news, for all aspects of our health.

Say the name Burt Bacharach and people think “Raindrops Keep Falling on My Head,” “The Look of Love” or any number of pop hits he wrote with lyricist Hal David into the 1970s.  But, although Bacharach was the more famous of the two, he learned how valuable teamwork is.

I’ve long preached that employees should not enjoy an expectation of privacy in information they voluntarily place on the Internet, including social networks like Facebook. Now according to one federal court in Indiana, it is also fair game for employers to use social networking information when they have to defend against harassment and discrimination lawsuits.

Fighter pilot Rob “Waldo” Waldman had survived six-hour combat missions in Iraq and Kosovo, so he figured that ferrying an F-16 from Spain to South Carolina was no big deal. Right? Wrong. The problem was 3,500 miles of ocean and Waldman had claustrophobia. Fly or abort?

What makes the Internet useful is also what makes it so undeniably distracting: There’s no end to what you can find online. Luckily, a few browser add-ons that work with Firefox can help make web surfers more productive (all available at addons.mozilla.org).

You’re as dependable as a Swiss train: You never miss deadlines, never show up late and always complete even your worst projects ahead of schedule. In return, you’d hope management would offer its appreciation once in a while. Here’s how to get the recognition you deserve without looking as if you’re seeking attention.