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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Pay-for-performance and higher employee health care contributions look like they’ll remain fixtures of the post-recession comp and benefits landscape. Here are 11 other trends that could take a firm hold in 2011:
“If HR stays on the transaction side, we’ll be out of business in 10 years,” said Conrad Venter, global head of HR at Deutsche Bank. “Business leaders will say.… ‘Where’s the value?’” and choose to outsource those transactional duties."

Out-of-Alignment?

by on January 12, 2011 9:00am
in Workplace Communication

Is there a gap that feels as big as the Grand Canyon between your aspirations and your accomplishments, between the dreams you want to achieve and the reality of your current circumstances? Why do we think one thing, say another and then do something else? It’s because we’re what I call out-of-alignment.

That colleague looking into your eyes intently as he answers your questions may be telling you a fib. Pamela Meyer, author of Liespotting: Proven Techniques to Detect Deception, says to look for these common tip-offs that someone is lying:

You can fight for causes at odds with your organization’s position, but once a decision is made and directives given, you must comply or go. Consider the story of Robert Drinan, who ran for a U.S. House seat on an anti-Vietnam War platform and, in 1971, became the first Catholic priest to serve as a voting member of Congress.

Executive coach Michael Neill was conducting a seminar a few years ago when a woman stood up, “dripping with disgust,” and pointed at him. “The problem with you,” she said, “is that you give people hope.” It started Neill wondering where hope had acquired such a bad name. What he found was that critics of religion often accuse those belief systems of giving people “false hope.”

One way you can increase productivity of knowledge workers is by breaking down time barriers. That is, build in time for them to share knowledge. Example: Boston-based Millennium Pharmaceuticals discovered that researchers didn’t have time to share lessons from experiments. So it dubbed a small group of scientists “knowledge intermediaries.”

Members of the U.S. armed forces are happier with their work than employees of top companies such as Johnson & Johnson, General Electric, Microsoft and Disney. So says a new survey by online career-guidance web site CareerBliss.com.

If you feel as though you’re doing more but getting less done, it may be because you’re still multitasking. Leadership expert Stever Robbins may have put his finger on why: You like to multitask. “Just don’t expect to accomplish very much doing it,” he says. Robbins has developed a system that can help you maintain concentration and do more in less time.

Of all of HR’s priorities, keeping good employees is on top. You can be a hero in the post-recession years ahead. Act like one: Be brave enough to communicate the truth to both employees and to company execs. Assert your key role by trying the following: