Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When communicating within your industry, business jargon is very common and often becomes second nature. When communicating with clients or potential business partners, it’s likely less appropriate.
To prioritize your goals, figure out your supervisor’s top goals for your team. If you don’t know, ask. Then identify which of your tasks will help the team meet those goals.
Defuse means “to make less dangerous, tense or embarrassing.” Diffuse means “to pour out and spread, as a fluid."
Too often how we want people to view us and how they actually do are not the same. To create the professional image you want to convey, start by mapping out exactly how you’d like to be seen.
The latest technology and social media sites bring about their own lingo. Check out related words and their definitions officially added to Merriam-Webster’s Collegiate Dictionary in 2014.
Some words of wisdom from Daniel Burnham, Chicago’s city planner and architect of the 1893 World’s Fair.
A recent Staples survey revealed the majority of administrative professionals (61% vs. 18%) say they are happier than their bosses. What else did the survey say?
Within three minutes, Julie Patel sensed something was wrong. She had just launched into her presentation to a group of senior executives at Elan Pharmaceuticals when she detected a drop in their attentiveness level ...
Being part of a team of equals doesn’t mean individual members lack accountability to each other, Vertical­­­Response CEO Janine Popick writes. Popick offers these tips to help you get results from co-workers when you’re responsible for a shared outcome.

First impressions are important, but still may leave you fairly forgettable in the eyes of your new contact. To cement a good first impression, you need a great second impression, Geoffrey James writes. He explains how in five simple steps.

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