Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

The 3,000 military veterans, National Guard members and reservists who work for Gaithersburg, Md.-based Sodexo have their own club: the year-old HONOR group. The networking group within the giant food-services company offers support, guidance and resources to employees and families connected to the military.
Having good manners today is less about using the right fork, and more about showing consideration toward others. Why? Most people won’t notice if you use the wrong fork. But they will notice if you show disrespect toward their time or talent. Ways to show respect for others:
Do you often text to communicate with colleagues or the boss? If so, keep your professionalism intact. Business communications trainer Barbara Pachter offers these suggestions for making texting suitable for business:
In theory, the word “ma’am” is a courtesy extended to women. But many women say it makes them cringe. In a recent poll by Survey Monkey, only two participants preferred the term “ma’am.” The best course of action? When in doubt, skip the courtesy term altogether.
Between vague agendas and never-ending PowerPoints, meetings have become a waste of time for many. Here’s how some “experts” structure their huddles to make them productive and run smoothly:

As people grapple with the urge to put things off, economists and psychologists have turned the study of procrastination into a significant field. And what have they discovered? Simply trying harder to “stop procrastinating” doesn’t work. Here’s what will:

Employers are emerging from the Great Recession with a different view of compensation and benefits. And, in most cases, that’s a good thing. Lessons learned in the lean years are being adapted and modified to make organizations stronger in this post-recession landscape. Look for these 11 trends to take a firm hold in 2011:

Sometimes, a general word isn’t clear enough when writing e-mail or other correspondence. Use defining words to make sure the reader clearly understands what you’re saying, advises Craig Hogan, author of Explicit Business Writing:
Employers are increasingly using web-based social media—such as Facebook, LinkedIn and Twitter—to screen potential employees, in addition to the usual applications, interviews, references, and background, credit and drug tests. But they don’t always recognize the potential pitfalls and risks.

Staying on top of the administrative profession and your industry is a daunting task. Several tools can help with storing an article until later when you have spare time to read: