Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Fearing public speaking is common and a lot of us would rather avoid it altogether. But there are effective ways to prepare yourself for the big moment. The key is not to try to completely eliminate fear but to accept it, reframe it and control it.
With more than 500 million Facebook users in the world—and each one having an average of 130 “friends”—workplaces are confronting the issue of online linking between supervisors and subordinates. Given the risks, many employers have chosen to adopt social media policies that set clear guidelines for employees and managers—including prohibitions or limitations on “friending” between bosses and their employees.
Make any decision-making group more effective by limiting membership to seven ... Turn an intention into an action with the power of “when” ... Find the volunteer gig that’s right for you ...

After last year’s salmonella outbreak, in which thousands became ill after eating contaminated eggs, a billion of them were pulled from stores. Much of the blame was attributed to poor federal oversight and lack of coordination across federal agencies.

Standing up—not only when you take a break but also while working—can keep you comfortable and energized throughout the day. Studies of people using sit/stand workstations in the past few years indicate that the ability to shift position easily several times a day can reap many benefits:

You’re expecting an afternoon meeting to be stressful and charged with emotion. Should you provide coffee for your boss and the other meeting attendees? Or is all that caffeine likely to do more harm than good?

You're a model of efficiency ... except when it comes to that one task you dread. Whether it's filing, completing an assignment for your "difficult" manager or approaching the boss about a raise, you fall prey to the procrastination monster. You know the answer is "Just do it," so push yourself along with these tactics:

As customer satisfaction scores continue to decline, take a page from the Ritz-Carlton playbook to motivate your team and to improve the service you offer your customers.
In recent rulings, the Supreme Court clearly signaled its unwillingness to tolerate even the appearance of circumventing the nation’s anti-discrimination laws. Employers must have investigative procedures in place to help guide decision-making when an employee could be disciplined or terminated.

The most important two minutes of your speech occur before you take the stage. Practicing nonverbal cues, or body language, will “optimally configure your brain to deal with a stressful situation," says Harvard Business School professor Amy Cuddy.

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