Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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The latest technology and social media sites bring about their own lingo. Check out related words and their definitions officially added to Merriam-Webster’s Collegiate Dictionary in 2014.
In the day of autocorrect mishaps and the overuse of Reply All, it’s important to consider your electronic messages and their recipients carefully.
For a speaker, it’s important to take various learning styles into consideration when designing your presentation. Here are some things to consider for each style.
The goal of technical writing is to clearly and concisely explain a point or offer direction. Here are four tips for better technical writing.
Some words of wisdom from Daniel Burnham, Chicago’s city planner and architect of the 1893 World’s Fair.
A recent Staples survey revealed the majority of administrative professionals (61% vs. 18%) say they are happier than their bosses. What else did the survey say?
Within three minutes, Julie Patel sensed something was wrong. She had just launched into her presentation to a group of senior executives at Elan Pharmaceuticals when she detected a drop in their attentiveness level ...
Being part of a team of equals doesn’t mean individual members lack accountability to each other, Vertical­­­Response CEO Janine Popick writes. Popick offers these tips to help you get results from co-workers when you’re responsible for a shared outcome.

First impressions are important, but still may leave you fairly forgettable in the eyes of your new contact. To cement a good first impression, you need a great second impression, Geoffrey James writes. He explains how in five simple steps.

Research shows workers waste an average of more than 2½ hours a week in unnecessary meetings. The reason is Parkinson’s Law: the amount of time given for a task is the amount of time it will take. If given 30 minutes to give a presentation, it will take 30 minutes.