Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Use these six strategies to say "No" to a request for your time ... and make it stick:

Staying focused on one task could be the single biggest challenge in the digital era. Tony Schwartz, CEO of The Energy Project and author of The Way We’re Working Isn’t Working, believes these six simple steps are the first steps to gaining control of your attention—and your life:
Transferring to-dos into your calendar will help you make more stra­tegic choices about how to spend your time. But you’re also likely to end up with a handful of to-dos that don’t fit into your calendar. What do you do with them? Use the three-day rule.
Consider whether you want to be remembered for the colors you wear vs. what you contribute at the office, says communications pro Barbara Pachter.
Encouraging admin professionals to ask clearly and directly for what they need is a core strategy for success. Some individ­uals are very comfortable asking ­others for what they want, but they’re not Askers. Instead, they’re Takers. Let me describe the difference.
Question: “When I was recruited by this company, I was told I would be reporting to the vice president. But when I started work, the VP said I would re­port to one of his directors instead. He went on to say this director has no future here ... Now I’m not sure how to work with my director.” — Confused
Fearing public speaking is common and a lot of us would rather avoid it altogether. But there are effective ways to prepare yourself for the big moment. The key is not to try to completely eliminate fear but to accept it, reframe it and control it.
With more than 500 million Facebook users in the world—and each one having an average of 130 “friends”—workplaces are confronting the issue of online linking between supervisors and subordinates. Given the risks, many employers have chosen to adopt social media policies that set clear guidelines for employees and managers—including prohibitions or limitations on “friending” between bosses and their employees.
Make any decision-making group more effective by limiting membership to seven ... Turn an intention into an action with the power of “when” ... Find the volunteer gig that’s right for you ...

After last year’s salmonella outbreak, in which thousands became ill after eating contaminated eggs, a billion of them were pulled from stores. Much of the blame was attributed to poor federal oversight and lack of coordination across federal agencies.

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