Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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According to a recent survey, 22% of employees say they use some form of social networking five or more times per week, and 15% admit they access social networking while at work for personal reasons. Yet, only 22% of companies have a formal policy that guides employees in how they can use social networking at work. Here's why you need one—and what it should include.
OMG! The Oxford English Dic­tionary officially approves of the three-letter “word.” Among the entries in its latest edition are a number of expressions that first became popular online but then crossed over into everyday use.
If you're preparing to deliver a presentation to the top brass, remember three words: Less is more. Impatient CEOs want your conclusion, pronto.
The intensity with which you grip a pen as you sign a contract or write a check says something about how you feel at that moment. The question is whether you're aware of those feelings.
Landing a new position at a company can be thrilling, but the opportunity often comes with new-job jitters. What to do when you’re the new kid on the block? Follow these strategies to build your confidence and maximize the moment:
As hiring picks up due to the firming economy, organizations want to offer competitive salaries that aren’t inordinately lower or higher than those available from competitors. Here are the most reputable web sites that track pay for hundreds of professions and specialties.
One of our subscribers was alarmed by our recent article about the job market driving employees to go to extremes to look “youthful.” We agree that all employees should be aware of what constitutes discrimination—and what doesn’t.

At some point, it will happen: Suddenly you’ll find yourself face-to-face with the company CEO, with a few brief minutes to make your best impression. What will you say? Here’s fodder for just those occasions:

Consider two administrative assistants within the same company: Tara forges relationships across departmental lines while Max is mainly interested in meeting his team’s needs. When it’s time for company leadership to tap employees to work on a new, interdepartmental project, whom do you think they’ll pick?

E-mail newsletters remain one of the most effective ways to build relationships with customers. For proof, look no further than the recent popularity of Groupon. If you’re asked to develop an e-mail newsletter, keep in mind these tips:

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