Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Paradoxically, being a perfectionist could get in the way of your ability to polish your business-writing skills. One professor at Smith College, Randy O. Frost, has studied perfectionism for years. He believes that perfectionists avoid writing tasks, procrastinate about them, and avoid having others review their work—all of which hinder improvement.

At your next professional conference, balance the time spent in formal sessions with informal time talking to others in your field. Three ways to reap the benefits of a conference, beyond the tracks:

Frances Hesselbein, who led the Girl Scouts of the USA from 1976 to 1990, believes that anyone can be a leader, no matter where he or she finds themselves in an organization.
Grammar Girl has debunked these grammar rules, saying, “Almost everyone believes at least one of these myths”:

Use these six strategies to say "No" to a request for your time ... and make it stick:

Staying focused on one task could be the single biggest challenge in the digital era. Tony Schwartz, CEO of The Energy Project and author of The Way We’re Working Isn’t Working, believes these six simple steps are the first steps to gaining control of your attention—and your life:
Transferring to-dos into your calendar will help you make more stra­tegic choices about how to spend your time. But you’re also likely to end up with a handful of to-dos that don’t fit into your calendar. What do you do with them? Use the three-day rule.
Consider whether you want to be remembered for the colors you wear vs. what you contribute at the office, says communications pro Barbara Pachter.
Encouraging admin professionals to ask clearly and directly for what they need is a core strategy for success. Some individ­uals are very comfortable asking ­others for what they want, but they’re not Askers. Instead, they’re Takers. Let me describe the difference.
Question: “When I was recruited by this company, I was told I would be reporting to the vice president. But when I started work, the VP said I would re­port to one of his directors instead. He went on to say this director has no future here ... Now I’m not sure how to work with my director.” — Confused
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