Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Good friends are good for a lot of things, but not jobs, because they know the same folks you do. Connectors know lots of people and function the same way a node does in a computer network, routing reams of new data to the right recipients. How can you find these connectors?

You may think you've just penned the most brilliant correspondence of the year, but if it takes the recipient too long to wade through lengthy paragraphs, he'll never know how bright you are. Let's face it: Fancy-schmancy business-speak does not make for strong business writing.
You may not be comfortable when it comes to negotiating your own pay and perks, so lay out your case using these 10 negotiation tips. From opening offers to the handshake that seals the deal, here's how to make your case and get the rewards you deserve.
Employee focus groups are a good way you can uncover issues affecting productivity and retention. Use the following steps to organize your focus groups without excessive red tape or cost:
The kids on the small floating village of Koh Panyee in Thailand had a problem: Though their village held not an inch of soil, they were determined to start a soccer team and play the game they spent hours watching on television ... Now the Panyee Football Club is regarded as one of South­ern Thailand’s best soccer teams.
It took Apollo 12 astronauts Alan Bean and Pete Conrad exactly two tries to figure out the equation for teamwork on the lunar surface. Lesson: Teamwork takes practice. Don’t expect it to go perfectly the first time.
Employees who turn out not to meet the definition of “disabled” can still sue for disability discrimination based on their employer’s perception that they are disabled. That doesn’t mean, however, that supervisors can’t express concern and sympathy when an employee reveals a problem. Nor does it mean they can’t offer accommodations at that point or explain what types of leave are available.

Diane started out as an administrative assistant at her current company, then applied as a client services coordinator. The good news is she got the job. The bad news is her admin tasks didn’t disappear. What should she do?

Manners are an important part of the work world. And knowing cultural and regional differences is just as important as we move toward a more global economy. Here's what recently polled admins and executives had to say about business etiquette.

Reconnect with someone in your network with these two steps: 1. Don’t pretend that no time has passed. Instead of ignoring the ele­phant in the room, give the time lapse some rationale. 2. Explain the “why now?” Include the event that prompted you to get back in touch.

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