When superjockey Martin Garcia won the Preakness Stakes in May—and with it the second jewel in horse racing’s Triple Crown—Terri Terry deserved a chunk of the credit. The deli owner in Pleasanton, Calif., had given Garcia a job in her kitchen years ago, and then took him to her ranch, where he leapt bareback on one of her mares. He was a natural.
Workplace Communication
In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?
We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.
Listen to novices, as their fresh eyes can provide insights that you are unable to see. Young staffers or those who have recently joined your business may see things that are odd, wrong or could be done differently.
Listen to novices, as their fresh eyes can provide insights that you are unable to see. Young staffers or those who have recently joined your business may see things that are odd, wrong or could be done differently.
As hard as it is to listen to two co-workers arguing, it’s even worse when people keep their opinions to themselves. Creative tension happens when people share constructive differences of opinion, which can ultimately lead to better work. Of course, not all arguing is constructive or productive. Here’s how to tell whether you should step in to defuse bickering:
When it’s time for company leadership to tap employees to work on a new, interdepartmental project, whom do you think they’ll pick? And if the company is forced to restructure and lay off, who would least likely be sacrificed? The cross-functional whiz, or the employee who works in a silo?
When Yogi Berra says, “He hits from both sides of the plate; he’s amphibious,” it’s funny. When you use the wrong word in your communication, it can cripple your credibility. Here are four common wording errors to avoid:
You’ve been talking about an idea for a new office procedure or policy, but no one seems to be listening. Maybe they don’t like the idea. Or maybe the idea isn’t catching on because you haven’t been using the right words for it. Semantics do matter.
You’ve been talking about an idea for a new office procedure or policy, but no one seems to be listening. Maybe they don’t like the idea. Or maybe the idea isn’t catching on because you haven’t been using the right words for it. Semantics do matter.
The organization Disability Rights Advocates recently filed a class action lawsuit against the state of California on behalf of seven state employees and Deaf and Hard of Hearing State Workers United, a group representing employees with hearing disabilities.
Even leaders can be confounded by exactly when and how they should interrupt others. Here are four situations and a short guide on the art of interrupting:
