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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When you help someone by connecting them via an e-mail introduction, follow these three basic rules: 1. Be clear and up front about your motive. 2. Don’t copy all parties unless you are 100% positive the recipient will be open to the introduction. 3. Give the recipient an “out.”
If Nina Zagat knows anything, it’s how to have a successful business dinner. The co-founder of the Zagat Survey restaurant guides says the main goal of any meal with business colleagues is to leave the meal knowing more about who she is as a person. Other rules for business meals:
When making an e-mail introduction, don’t copy all parties unless you are 100% positive the recipient will be open to the introduction. Send the e-mail with your request, and include the other person’s contact information.

Prior to gathering anyone around the conference table, ask yourself or the meeting organizer this important question: “Why are we meeting?” The best meetings let groups do one of three things: brainstorm, solve a problem or make a decision. People need a more tangible goal than simply to “discuss” an issue or listen to progress reports.

Which are you more likely to write: “Do not waste energy” or “Conserve energy”? Using positive, self-assured, optimistic language is a better way to promote your ideas. In the above example, “Conserve energy” is more persuasive because it makes readers feel good rather than admonished. Here are 5 examples of negative sentences turned positive:

The slash or “/” is usually deployed when you need a quick and dirty way of saying “and” or “or.” Examples: “writer/director” and “and/or.” But, one reader asks, how do you make such phrases possessive?

Women turn to blogs nearly twice as often as social networking sites to find information and share opinions, according to PINK magazine. Here’s PINK’s list of the top business blogs for women, based on site traffic and know-how:

Whether you’re trying out a new routine or trying to shift to a new career path, you’ll need supporters. These are the people who can advise you or simply listen to you when you need it. According to Laura Goodrich, author of Seeing Red Cars, you need three types of supporters during your journey. And all three are useful in their own way.

Gap plans to hire 1,200 workers from community colleges this year, and it’s preparing them for those jobs by training them while they’re in school. The clothing chain has partnered with Atlanta Technical College in Gap for Community Colleges.
As the economy strengthens, many productive employees who feel overworked and undercompensated will seek jobs elsewhere. Don’t give your stars an excuse to jump ship. Keep them satisfied by implementing new benefits and reinstating those that you cut during the recession.
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