Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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"One of the dumbest excuses for screwing up is 'everyone else does it, it is industry standard,'" says Robert Sutton in his book Good Boss, Bad Boss. "Don't mindlessly compare yourself to others ... the people you imitate might be complete dolts," he says.
The truth is we could all do a better job communicating. Here are four ways to improve any conversation:

Think beyond Evite with these three digital greeting-card sites: Paperless Post, Pingg and Punchbowl.

At work, numbers speak volumes. If you can’t show, quantitatively, that something is improving, then how can you really know it’s improving? It’s not surprising, then, that more admins are being asked to set SMART goals—specific, measurable, attainable, realistic and timely goals—to be evaluated against.

Next time you get an email request with an urgent flag, try one of these three tips:
If you have the gift of gab, it can limit your opportunities to move ahead. Communications pro Barbara Pachter offers these tips to rein in loquaciousness:
Here are five questions you should have each team member ask when offering criticism to a teammate’s suggestion:

Lose your job, and it will take about nine months to get another one, reports The New York Times. You might just shave some time from the process by updating your résumé now. A few tips: Embrace technology; avoid overused words that make you blend in; differentiate yourself by replacing the summary.

Which personal attributes would make an employee less appealing for a promotion? Well, if body art is high on your list, you’re not alone.
Some of us have had that un­­comfortable moment with a co-worker—an unwelcome ad­­vance, an inappropriate joke, or a colleague who just doesn’t seem to accept your consistent “no’s” to lunch or happy hour invitations. Here are five tips to fend off unwelcome behavior.
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