Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Janie used to wear a ponytail to work, along with scant makeup, khakis, sweaters and loafers. Then a “Power of Image” workshop changed how she presented herself. Now, when she shares her ideas with senior managers, they listen and buy in to what she’s saying.

Allan Stark loves to haggle. In his world, everybody can make out better on every deal. He’s made a second career by offering his negotiating skills on the web. His pitch: He’ll do even better on the very best deal you can make and then split the savings. Stark offers these tips:

When a group of co-workers chip in to buy a gift for a colleague, should they allow noncontributors to sign the card, as well? Or should they leave the gift shirkers out in the cold? An office coordinator in Florida posed this etiquette question to us recently.

Gauge your long-term prospects with your current organization by assessing its bottom line and culture. Here are the questions you'll need to answer and the steps you'll need to take, divided into four key parts:
Here’s some advice from a fly fishing guru, John Gierach: Reach for the best you can get right now.

To stand out in a competitive work­­­­place, you have to do the work­a­day equivalent of juggling with fire—say, swooping in to save a crucial project just in the nick of time—while streamlining a dozen different processes and keeping your boss on schedule. Right? Actually, little things may make a disproportionately big impact.

Is it one word or two? Take this quiz to test your knowledge of common spelling snafus:
Workplace bullying is an issue that employers should pay attention to—to get ahead of potential legal obligations and mitigate the high business costs of bullying. Some steps employers might consider taking include: Adopt a "no jerks" rule, and adopt and en­­force an anti-bullying policy.
Have you put processes or structures into place so you can accomplish what’s most important every day? Try these three tips:

Do you have a general reference guide, such as The Chicago Manual of Style, a grammar reference and a dictionary, but still not know what the preferred organizational usage or style is? We thought so. Your organization needs its own in-house style guide.

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