Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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When someone accuses you of a wrongdoing, you may want to fight back—or flee the situation altogether. Instead, control the direction of the conversation by following this process:
Maintain professionalism on conference calls by using these tips.
Dropping the commute and working from home is a positive perk but not without challenges. Follow these tips to work from home productively:
Want to remember more and learn faster? Just like your body, you’ve got to train your brain. Practice these five actions regularly to boost your brain power.
When it comes to upselling, salespeople often don’t make the offer, come across as too pushy or fail to convince the consumer. Upsell effectively like this:
Seamlessly switch topics during your presentation with these tips.
How well your departments work together and serve each other can make or break your organization’s success. Follow these steps to reduce conflicts across departments:
When writing a memo, address the five “W’s” and one “H” of the topic. If your memo is clear and thorough, you will ensure that recipients read it and know exactly what to do next.
Figuring out how to keep a project moving when you need help from a colleague can be challenging. Business writer Esther Schindler suggests these tips.
Many writers develop their own quirks and styles over time, and it’s possible to identify their writing just by the words and phrases they use. One common style quirk is using prepositions too much, especially the word “of,” says Grammar Girl blogger Mignon Fogarty. “Overusing it can make your writing sound passive and fussy.”
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