Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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A few bits of career counsel from Lilit Marcus’ Save the Assistants: A guide to surviving and thriving in the workplace: Know the difference between a job and a career. Do your job, and do it really, ­really well.  Pay your dues intelligently. Learn everybody’s name and develop the right allies.

Tuning in to body language is one of the most important things you can do in business situations. Unfortunately, most of us become so wrapped up in what we’re saying, we forget to pay attention to the person we’re talking with. The solution: Look out for basic cues.

Your morning is completely planned, with top priorities penned on your to-do list, when a boss derails everything with two additional, hefty tasks that he needs “ASAP.” Doesn’t he realize there’s only so much you can do? Here’s a calendar-planning tactic that will let the boss know where you spend your time and help you better manage your schedule.

Can you hear a colleague mention your name three cubicles over while in the middle of a task? If so, you can thank your Reticular Activating Center (RAS), which is similar to a big filter at the base of your brain. It’s up to you to program it for its highest and best use.

You’d be forgiven for expecting Shaun White to become a shill after winning a gold medal in snowboarding at the Olympics and more gold in skateboarding at the Summer X Games. Instead, the “Flying Tomato,” with his wild red hair and southern California style, took control of his image.

Focus on knowing where to get information quickly rather than knowing how to do everything ... Watch what you say on Face­book: More than 90% of job-screeners say they’re using social network tools to weed out applicants ... Take the lead in developing your own professional skills.

Daredevil Evel Knievel badly needed a comeback when he arrived in London in 1975 for yet another crazy motorcycle stunt. This time, he needed to jump over 13 buses. Knievel crashed. It was bad. Of course, he recanted his plans for retirement ...

Use “and” instead of “but,” advises Joan Burge of Office Dynamics. Why? Using “but” sets up a negative that can make people defensive and less likely to listen.
According to a recent poll, Americans are unsatisfied with their work and their lives. People of all ages, and across income levels, are unhappy with their supervisors and not engaged with what they do. What, if anything, can you do about this dismal state of affairs?
Studies show how hesitant people are to challenge offensive or sexist comments. But psychologist Heidi Grant Halvorson says there are at least three good reasons to confront someone making lewd or sexist comments—despite the fear of retaliation:
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