Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

Page 60 of 397« First...102030596061708090...Last »
As soon as employers started equipping employees with email accounts and a list of company email addresses, things started getting complicated. You can punish employees for many email attack campaigns—as long as you first make sure the content doesn’t qualify as concerted or protected activity.
Maria had been emailing back and forth with a colleague all day about a work issue, when she finally decided to cc the boss. It felt like the right thing to do. But that’s not how it turned out. In­­stead, it came back to bite her. How to avoid cc’ing up and other email faux pas:
Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me ... How can I end these interruptions?”

Is it a problem when your boss takes credit for your ideas? Peter Handal, CEO of Dale Carnegie Training, says “no.” Making your boss look smart to higher-ups, says Handal, and having your boss depend on you for good suggestions—“is certainly not going to do you any harm.”

Is it a problem when your boss takes credit for your ideas? Peter Handal, CEO of Dale Carnegie Training, says “no.” Making your boss look smart to higher-ups, says Handal, and having your boss depend on you for good suggestions—“is certainly not going to do you any harm.”

Conflict happens in all corners of the workplace. But if issues aren't settled, bad things can happen: Good people quit, morale can plummet and, sometimes, violence can erupt. But supervisors and managers don't need to become certified mediators to settle disputes. You just need to understand some basics about human behavior, practice the fine art of paying attention and offer yourself as a neutral party who wants to resolve the problem.

A corporate crisis could kill your career or it could position you for future success. Tips for handling a corporate crisis in a way that benefits your career: Do extensive homework before joining an employer. Resist the desire to quit. Keep meticulous records about your crisis management.
Boost the odds that people will read your emails. Five guidelines: 1.  Limit your message to five sentences. 2.  Figure out your main point. 3.  Edit. 4.  Ask one thing at a time, or maybe two. 5.  Include a link to information available online.

Perfume? Too personal. Coffee maker? Too expensive (unless it’s a group gift). The rules for gift-giving at work, in those offices that swap presents, are fairly straightforward. Here’s advice from experts:

Giving great presentations requires skill, work and practice. So if you want to take the easy way out and look like a rank amateur, here are 15 surefire tips to guarantee that you leave a really bad impression.
Page 60 of 397« First...102030596061708090...Last »