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Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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Each month, AdminProToday.com puts together a digestible collection of 1-minute strategies that help you save time and stress. Because we know they save you time and hassle, here are some of our best recent strategies:

If you’ve ever been hung up on or interrupted, you’ve been the victim of a loss of civility in the workplace. Bring back courtesy and build a kinder workplace with tips from Tom Terez of WorkplaceNow.com:

Executive search firm CEO Skip Freeman calls it “Fatal Career Mis­­take #4”—not branding yourself as a person who can save or make money for a company. These days, you won’t be hired merely because you have the know-how, he says. You’ve got to be a problem-solver.

Socializing at work is good for you, according to a jillion studies. What’s not so good: getting stuck in a conversation that seems to never end, about a colleague’s trip to the pet groomer or the adorable 10 things the co-worker’s child said yesterday. Avoid these topics:

A senior executive unfairly chastises your favorite colleague and concludes, “He’s no good.”

Stupidity isn’t what stops good teams from being successful. More often, what happens is that people see a problem but choose not to speak up about it because raising the issue could be taboo. How to speak the truth without losing your job:
Do you know how to win people over by saying the right thing? Find out in this survey crafted by Laurie Puhn, Harvard lawyer, couples mediator and best-selling author, designed to gauge your communication IQ.
Chewing gum magnate William Wrigley had a lot going for him, although in the beginning, money wasn’t one of them. He arrived in Chicago from Philadelphia in 1891, holding only $32.  “A man’s doubts and fears are his worst enemies,” he said. “He can go ahead and do anything so long as he doesn’t know he can’t do it.”

Leadership guru John Maxwell has put his finger on yet another truth: You should never suppress candor in the interest of caring about your employees. Before having a candid conversation, make sure you can answer yes to these:

A new study by researchers at Tel Aviv University found that em­­ployees with strong social networks on the job actually lived longer than those “working in a very unfriendly and nonsupportive environment.”
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