Workplace Communication

In an era of Casual Fridays and work-from-home colleagues, how can you maintain effective office communication in a changing business climate?

We’ll steer you through changes in business etiquette, and help you successfully navigate through the new realities of workplace conflict and office politics.

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In the age of Facebook, LinkedIn and Twitter, the rules of social engagement have shifted ever so slightly. A few tips on building rapport online:
You may think you know what the following words mean, but is it possible you’re mistaken? Grammar.net’s list of “10 Com­monly Misunderstood Words in English” includes some real stumpers:
Author and management expert Ken Blanchard meets the challenge of communicating strategy to 350 employees through a daily voice-mail message.
Conversations around your conference table may not be clear. PowerPoints may elicit blank stares every time but never change. Bottom line: Make yourself understood.

You’re on your way to a meeting or you’re in the middle of a project that requires your focus, when someone tells you something im­­portant. “Got it!” you say. Later, though, you realize you weren’t fully tuned in. Consider what sort of listener you are, and then heed these tips:

If your employee handbook hasn’t been updated in the past six months, it’s out of date. Because employment laws and your business are in a constant state of flux, it’s critical to keep your personnel policies up-to-date. In light of recent legal changes, be sure your policies include these updates:

April Fool’s Day can be traced back to the 1500s when Pope Gregory XIII introduced the new Gregorian Calendar.

Give your résumé a 21st century update by making it search-optimized for Google ... Memorize this rule when typing: one space after a period at the end of a sentence ... Use this email best practice ...

Football Hall of Famer Joe Montana bookended his football career with two spectacular failures. Both times, his passes were intercepted. Montana—who wrapped up his 16 years in the NFL as the only three-time Super Bowl most valuable player—offers these two exercises so you can overcome failure in a low-stakes environment.

Personnel changes can occur quickly and abruptly. So it makes sense to obtain letters of recommendations before you need them.
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